Recognition for 100% On Time Delivery Performance with General Motors
At STS, our goal is to provide the most efficient on time delivery experience. We strive to exceed customer’s expectations by offering superior service. We are thankful our driver family works diligently to uphold these standards.
We would like to recognize our STS drivers: for an outstanding performance, for planning ahead, for being flexible & for going the extra mile to exceed our customer’s needs at GM.
During March 2020 the percentage of STS on time deliveries with General Motors was 100%. STS reached out to the drivers working on the GM account for tips on how to consistently make on time & safe deliveries.
- Heather – Heather stated she strives to perform her job as efficiently as possible. She preplans her trips by preparing for the day ahead of time. Her preplanning involves a structured routine. She begins her day at a set time each day, and watches for detours along her route. Heather calls her truck “her oasis”. When she is driving, she likes to stay prepared, and says that “plenty of rest is very important”. She does not communicate with most people after a certain hour, so she gets plenty of rest. Heather also does not watch TV, because she considers it a distraction, and she may not get the required rest. When she has a break from driving, she enjoys focusing on her school.
- Courtentey – Courtentey stated he stays motivated. He gets plenty of rest, gets up on time each day, and “gets after it”. A positive attitude is super.
- Wesley – Wes stated he is very passionate & humble about his driving career. He said he is always “focused on driving”, probably more than the average.
- Rod – Rod said he preplans well for his routes. He stated that preplanning has helped him tremendously. When he receives his load information, he studies it. He says “it’s important to understand your route, and not leave things to chance”. Rod mentioned he reviews what overnight parking options are available & close to the customer location, so he can prevent any.
Thank you for sharing some of your best practices. We appreciate your professionalism, and contribution to STS. Excellent Work!
About Specialized Transportation Services…
Specialized Transportation Services (STS) is a leading transportation company who employs highly qualified drivers, utilizes the latest technologies and leverages the most advanced logistics management practices to deliver the best possible service to our customers and our drivers. From our drivers to our customer service, management, and office personnel, STS is built on nothing less than a team of dedicated professionals who care about the safe transportation of our customers’ products. We are committed to adding staff and drivers who have an exceptional work ethic and the desire to satisfy the customer.